Privacy Policy

Privacy Policy

At BNW Mortgages, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services. By accessing our site or using our services, you consent to the practices described in this policy.

Last Updated: 2025

1. Information We Collect

We may collect the following types of information: • Personal Details: Name, email address, phone number, and residential address. • Financial Information: Income details, employment information, property details, and bank-related documentation for mortgage assessment. • Website Usage Data: IP address, browser type, location, and cookies to improve your browsing experience.

2. How We Use Your Information

We use your personal data for: • Providing mortgage consultation and advisory services. • Connecting you with banks and financial institutions for loan approvals. • Processing mortgage applications, pre-approvals, and balance transfers. • Communicating updates, offers, and service-related information. • Improving our website, marketing, and client services.

3. Sharing of Information

BNW Mortgages does not sell or trade your personal data. However, we may share your information with: • Partner Banks & Financial Institutions: For mortgage application processing. • Third-Party Service Providers: To assist with IT support, analytics, and communications. • Legal Authorities: If required by UAE law or to prevent fraudulent activities.

4. Data Security

We implement strong security measures, including encrypted communications, restricted access, and secure servers to protect your data. However, no online transmission is 100% secure; you share data at your own risk.

5. Cookies Policy

We use cookies to enhance your browsing experience, analyze traffic, and serve relevant content. You can disable cookies through your browser settings, but some site features may not function correctly.

6. Your Rights

As a user, you have the right to: • Access and request a copy of your personal data. • Correct or update inaccurate information. • Request data deletion, subject to legal obligations. • Opt out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. Please review their privacy policies separately.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from children under the age of 18.

9. Changes to This Policy

BNW Mortgages reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions or requests regarding your privacy, please contact us: • Email: Info: info@bnwmortgages.ae, Business : loans@bnw.ae • Phone: Mobile: +971 55 999 6971 , Hotline: 800 BNWUAE (800 269823) • Address: Dubai, United Arab Emirates 24th, 30th and 33rd Floor, Ubora Tower, Marasi Drive, Business Bay Dubai - UAE

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